Order and Shipping Policy
Italian Wine Connection only ships to valid addresses within Australia. Unfortunately, PO Box addresses are not suitable.
At Italian Wine Connection we do not offer services such as "click and collect", neither you can physically purchase from the Warehouse directly.
Please place your orders via the website or via e-mail.
MINIMUM ORDER QUANTITY
There is not a minimum order quantity at this time.
Italian Wine Connection dispatch all the orders from a warehouse in Lara (VIC) Monday to Friday, excluding public holidays, via registered Australia Post or similar courier.
Please allow up to 5 business days for major cities and up to 10 business days for rural/regional areas. Feel free to contact us at firstname.lastname@example.org, quoting the order number, if you haven't received your products within the above timeframes.
If you are not available to take delivery of the products, our carrier will leave a notification card to advise re-delivery options.
Delivery charges apply at time of checkout, for a flat rate of AUD$ 9.95.
Italian Wine Connection might offer "free shipping" during special promotions or above a set number of bottles per order. This number may vary from time to time.
Free shipping is currently in place for a minimum order of 12 bottles.
If you have received incorrect or broken items you are very welcome to return these to us to have them replaced or receive a refund. Please read our "Ts & Cs" page for more details.