Wholesale Terms

Wholesale access is available to approved business accounts. Sign in using the email associated with your approved company account to view your assigned catalogue and pricing. Please keep your business and contact details up to date.

A current liquor licence must be supplied and verified before wholesale alcohol pricing is enabled. Food and non-alcoholic products can be approved separately. Provide the licence number, holder, issuing state and licensed premises address, and email a copy to wholesale@troppobuono.com.au. Tell us if your licence expires, is suspended or changes. Alcohol wholesale access remains subject to verification.

Place orders either by email at wholesale@troppobuono.com.au or directly through the Troppo Buono online portal. There is no minimum order. Follow the case size, minimum quantity and increments shown for each product in your catalogue; case quantities vary by product. Where practical, order cartons in multiples of two to optimise freight and handling. Availability, freight and any agreed payment terms are confirmed before dispatch.

Your assigned catalogue shows the wholesale prices available to your business. Check the applicable GST treatment and freight on your order confirmation or invoice. Prices and availability may change for future orders. Any changes affecting an order already placed will be discussed with you before it is dispatched.

From 1 October 2026, wholesale payments are by EFT / bank transfer only. We do not accept online card payments for wholesale orders. Payment is required before dispatch unless trading terms have been approved in writing. If credit terms have been approved, pay by the due date shown on your invoice. Banking details are provided on each invoice; use the invoice number as your payment reference.

Orders leave our Hume, ACT warehouse. ACT wholesale delivery is complimentary. Interstate freight is arranged with a suitable freight partner, with the charge based on destination, order size and delivery requirements. The freight charge is confirmed with you before dispatch. Provide an accurate business delivery address and any access requirements. Dispatch and delivery timing will be confirmed for your order.

We make every effort to maintain stock availability. Vintages, packaging and product availability may change. Equivalent or alternative products will only be supplied with your approval.

Please check your delivery on arrival and report damaged, missing or incorrect items within 24 hours where possible. Email wholesale@troppobuono.com.au with the invoice number, affected products and photographs where relevant. Keep the goods and packaging while we investigate. Contact us before returning goods so we can arrange the return and an appropriate refund or replacement. Our usual return window for agreed delivery claims is 7 days. These reporting and return windows do not limit any rights or remedies that cannot be excluded by law.

Wholesale purchases are excluded from our retail rewards programme. Retail loyalty points, reward codes and consumer promotions cannot be applied to wholesale purchases unless we expressly agree otherwise in writing.

These conditions apply to wholesale orders with Troppo Buono Imports. Any account-specific arrangements agreed in writing will be confirmed with you. Nothing in these conditions excludes or restricts rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law where applicable. For trade enquiries, email wholesale@troppobuono.com.au.